Although I do not directly work with Syvenna on any accounts, I know she has a lot of curve balls thrown her way from clients. Even with her workload, she is always willing to pause and connect with me on any account issues I may have – or give advice on direction/next steps for my own account.
I nominate Syvenna for this award. I feel Syvenna has worked hard at establishing and maintaining her clients confidence by delivering on all of their requests no matter what they are! She works hard to address any issues by keeping the peace and respects everyone involved, epitomizing the weaving through problems with ease! She is certainly the QUARTER HORSE in that her agility is only going to get better!
Syvenna has adapted in more situations that I can count. From the smaller things, like handling difficult client questions mid-presentation and adjusting when resourcing options get slim, to larger moves, like maneuvering crucial client conversations and taking on new accounts with little warning; Syvenna does it all with a smile and grace that fills our clients and fellow AdFarmers with confidence.
Syvenna is a tremendous employee and human being. She is smart, witty, and willing to do whatever it takes to get the job done. She has been known to handle the most demanding and challenging clients with a smile and she supports her team to deliver better – no matter the challenge. I am honored to work alongside her.
Syvenna is always willing to step up and lend a hand in any situation. She is always quick to respond, detailed in her instruction and a true team player.
Syvenna is helpful in EVERY way. She is helpful to our clients, she is helpful to the AM team and she is helpful to the entire staff. She has jumped in to fulfill PR responsibilities, if needed. She is grabbed portions of another AM’s client work to offset workload. AND, she has grabbed new accounts as they have been onboarded, even if her current client card was full. Syvenna embodies the AdFarm culture and we are lucky to have her!
Syvenna has a lot of challenging clients, and her efforts to work with them and help them grow should be more appreciated. Also, her help on Kulture Klub is always valuable and she is a joy to work with.